Welcome to “Little Dews” (“we”, “our”, or “us”). Your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services. By accessing or using our website (www.littledews.com), you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

We collect different types of information to provide and improve our services:

 

1.1 Personal Information

 

We collect personal information that you provide directly, including:

•Account Registration: Name, age, gender, job title,  date of birth, email address, phone number, demographic information such as postal code, preferences and interest, other information relevant to customer surveys and/offers.

•Order Processing: Shipping and billing address, payment details (securely processed via third-party payment gateways).

•Customer Support: Any details you share when contacting us or when we contact.

•Marketing & Communications: Email preferences and responses to different promotions.

 

1.2 Non-Personal Information

 

We automatically collect non-personal data when you use our website:

•Device & Browser Information: IP address, operating system, and browser type.

•Website Usage Data: Pages visited, time spent on the site, and interaction with content.

•Cookies & Tracking Technologies: Used for website analytics, personalization, and improving services.

 

2. How We Use Your Information

 

We use the information we collect to:

•Process Transactions: Manage orders, process payments, and deliver products.

•Enhance Customer Support: Respond to inquiries, troubleshoot issues, and improve service.

•Personalize User Experience: Tailor recommendations and improve website functionality.

•Marketing & Promotions: Send offers, newsletters, and product updates (only if you opt-in).

•Security & Fraud Prevention: Protect against fraudulent transactions and unauthorized access.

•Legal Compliance: Fulfill regulatory requirements and enforce our policies.

 

 

3. Sharing of Information

 

We do not sell, rent, or trade your personal data. However, we may share information with trusted third parties under the following circumstances:

 

3.1 Service Providers

 

We work with third-party vendors to facilitate:

•Payment Processing: (e.g., Razorpay, Stripe, PayPal)

•Order Fulfillment & Shipping: Logistics partners to deliver your purchases.

•Email & Marketing Services: To send promotional offers. We may contact you by emails or phone for the same.

 

3.2 Legal & Compliance Requirements

 

We may disclose personal information if required by law or to:

•Comply with legal obligations.

•Respond to legal requests, such as subpoenas or court orders.

•Protect our rights, safety, or prevent fraudulent activity.

 

5. Your Rights & Choices

 

You have control over how we use your data. Your rights include:

•Access & Correction: Review and update your personal information.

•Opt-Out of Marketing: Unsubscribe from promotional emails anytime.

•Request Data Deletion: Request that we delete your personal data (subject to legal obligations).

 

6. Cookies & Tracking Technologies

 

We use cookies and tracking technologies to improve your experience. These help us:

•Recognize Returning Users and remember preferences.

•Analyze Website Traffic to improve usability and services.

•Show Personalized Ads based on browsing behavior 

 

Managing Cookies

 

You can disable cookies through your browser settings, but some website functions may be affected.

 

7. Data Retention Policy

 

We retain personal data only as long as necessary to:

•Provide our services.

•Comply with legal and regulatory requirements.

•Resolve disputes and enforce agreements.

 

Once no longer required, we securely delete or anonymize your data.

 

8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. If there are significant changes, we may notify you via email or website notifications. Kindly always read our privacy policy before discussing your information and/or purchase.

 

11. Contact Us

 

For any questions or concerns about this Privacy Policy, please reach out to:

 

Little Dews

Website: www.littledews.com

Email: info.littledews@gmail.com

 

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.