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FAQ

FAQ About Little Dews

What is Little Dews?

Little Dews is an online retail brand offering high-quality personal care products that are safe, effective, and inspired by nature. Our products are designed to nourish and refresh your skin while ensuring they are free from harmful chemicals.

Where is Little Dews based?

Little Dews is based in India and operates primarily as an online brand, delivering across the country.

Are Little Dews products dermatologically tested?

Yes, all our products are dermatologically tested and formulated to be gentle on the skin.

Product-Related FAQs

What types of products does Little Dews offer?

We offer a range of skincare and personal care products, including:
✔ Face cleansers & moisturizers
✔ Body lotions & scrubs
✔ Hair care essentials
✔ Lip & hand care products

Are your products safe for sensitive skin?

Yes! Our products are formulated with gentle ingredients and are free from parabens, sulfates, and harsh chemicals, making them suitable for all skin types, including sensitive skin.

Are Little Dews products cruelty-free?

Absolutely! We are 100% cruelty-free and do not test on animals.

Do your products contain artificial fragrances?

Most of our products are fragrance free. Some of our products contain mild, skin-safe fragrances derived from natural sources. We avoid strong synthetic fragrances to ensure they are gentle on the skin.

Do your products have any harmful chemicals?

No, all our products are free from parabens, sulfates, phthalates, and harmful toxins.

How should I store Little Dews products?

Store our products in a cool, dry place away from direct sunlight to maintain their effectiveness.

Ordering & Shipping FAQs

How can I place an order?

You can easily place an order on our website www.littledews.com by adding products to your cart and proceeding to checkout.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) for select pin codes across India. Availability will be shown at checkout.

What are your shipping charges?
• Free shipping on orders above ₹……..
•A nominal shipping fee applies for orders below ₹……… (calculated at checkout).
How long does delivery take?
• Standard shipping: 5-7 business days.
•Express shipping: 2-4 business days (available in select locations).
•Same-day delivery: Available in metro cities for select pin codes.
How can I track my order?

Once your order is shipped, we will send you a tracking link via email/SMS. You can also track your order in the “My Orders” section on our website.

What if I entered the wrong address?

If you entered an incorrect address, please contact our support team within 12 hours of placing the order at littledewsproducts@gmail.com. If the order has already been shipped, additional shipping charges may apply for redelivery.

Returns & Refunds FAQs

What payment methods do you accept?

We accept:
✔ Credit/Debit Cards (Visa, Mastercard, RuPay)
✔ Net Banking
✔ UPI (Google Pay, PhonePe, Paytm)
✔ Wallets
✔ Cash on Delivery (for eligible locations)

Do you offer discounts or coupons?

Yes, we regularly offer discounts and special promotions. Subscribe to our newsletter or check our website for the latest deals.

Can I use multiple discount codes?

No, only one discount code can be applied per order.

Payments & Discounts FAQs

Can I return a product?

Yes, we accept returns within 48 hours of delivery under the following conditions:
✔ The product is damaged or wrong product is delivered and in its original packaging.
✔ The return request is raised within 48 hours of receiving the order.

Note: Certain personal care items like opened skincare or hygiene-related products cannot be returned due to safety reasons.

How do I initiate a return?

To initiate a return, email us at littledewsproducts@gmail.com with your order details and reason for return. Our team will guide you through the process.

Do you offer refunds?

Yes, once the returned product is received and verified, we process refunds within 5-7 business days to your original payment method. If paid via COD, the refund will be processed as store credit or bank transfer.

What if I receive a damaged or wrong product?

In case of a damaged or incorrect product, please email us at littledewsproducts@gmail.com within 48 hours of receiving the order with clear pictures. We will arrange a replacement or refund as per our policy.

Customer Support FAQs

How can I contact Little Dews?

You can reach out to our support team via:
📩 Email: littledewsproducts@gmail.com
🌍 Website: www.littledews.com

What are your customer support hours?

Our customer support team is available Monday to Saturday, 9:00 AM – 6:00 PM IST (excluding public holidays).

Other FAQs

Are Little Dews products available in retail stores?


Currently, our products are available only online at www.littledews.com, Amazon & flipkart. We may expand to retail stores in the future.

Do you have a subscription service?

We are working on launching a subscription service where you can receive your favorite products at regular intervals. Stay tuned!

How do I stay updated on new products?

Subscribe to our newsletter or follow us on social media to stay informed about new launches, offers, and skincare tips.

 

Still have questions? Feel free to reach out to us at littledewsproducts@gmail.com. We’re happy to help!

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For Any Help Contact Us:

info.littledews@gmail.com

Glow Simply. Glow Beautifully. With Little Dews.

LITTLE DEWS was born out of a quiet yet powerful belief — that even the tiniest drops can create visible wonders. Founded with a clear vision and uncompromising integrity, LITTLE DEWS entered the world of personal care not to follow trends, but to set a new benchmark for quality, care, and tangible result

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